Here are four quick tests that serve as a virtual canary in your web site evaluation process. If you fail any of these, it’s time to start thinking about re-creating your organization’s online presence.
The Blink* Test
First impressions are important. Especially on the web. Most users will decide whether they’re going to get anything out of a page within the first five to ten seconds. If you can’t communicate clearly, and get them what they want in that time, then it’s an opportunity lost, and gone forever. To that end, it’s important to have a site that quickly and clearly communicates your primary goal motivators to your user, that is, the things that will get the user to stay longer, to hear what you have to say, and to engage with your site.
The search version of this test works in a similar fashion. Unless you have global brand recognition, people almost certainly won’t remember your URL. You’ll be lucky if they remember your name. You want to make sure that when they plug that name into google, they get your website coming up first, and not with anything else that might confuse them as to which is the right site to click.
Administering the test:
Prep Find someone who has never seen your website before, and doesn’t know what your business / organization does. Set them down at a computer.
Normal Variant: Open a browser showing your organization’s webpage, and start a stopwatch. After twenty seconds close the browser.
SEO Variant: Open a browser for them, tell them the name of your organization and start a stopwatch. At the end of one minute close the browser.
Getting the result… Ask the subject what your organization does. If they can’t tell you, you fail.
* Yes, it is named after Gladwell’s book. I know it’s trendy, but think of it more as a sign of the times
UPDATE: A commenter pointed out the completely solid folks at fivesecondtest to accomplish this same thing, if you can’t find someone who hasn’t seen your website.
Continue reading Acid Testing Web Design Quality – 4 Methods